Telecommunications companies are part of the most pervasive and critical infrastructure in every country on earth. They cater to millions of customers, and worldwide they generate approximately $1.5 trillion in business revenue. Telecommunications and the Web are merging and the potential of Telco apps and APIs has expanded dramatically. This e-book describes how telcos must make fundamental shifts in technology and business models if they are to remain competitive.
APIs break new ground with respect to governance, risk, and compliance (GRC). By their nature, APIs are meant to enable transactional business activity without prior restraint, and they are major tools for innovation and experimentation. APIs save organizations money through reuse and consistency. These characteristics can ultimately make governance easier.