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Becoming the Un-Carrier: T-Mobile's Digital Transformation Journey

olaf
Jul 20, 2018

Companies that win in the digital economy share a common obsession: they're fanatical about delivering first-class digital experiences to their customers and partners.

One such company is T-Mobile. We were fortunate to be joined recently by this leading mobile services provider's vice president of IT Chuck Knostman. Chuck described how T-Mobile’s API-first mindset enables its IT and business teams to operate in lockstep and continuously improve how the company serves customers online and in its retail stores.

Check out this 30-minute video of the conversation between Chuck, Apigee's head of business transformation strategy John Rethans, and IDG's Tom Schmidt.

T Mobile

In this video, you'll also be introduced to Apigee Compass, an online tool that helps companies plan and prioritize their digital transformation journey.

 

 

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