Redefine Omni-Channel Retailing - Harness the Power of APIs (video & slides)
Thanks to those who attended our recent webcast:
Redefine Omni-Channel Retailing - Harness the Power of APIs. The video and slides are below.
Ed Anuff of Apigee and Balaji TT of Saggezza discussed the power shift in retail towards the connected customer, omni-channel trends, the associated business imperatives, and the requirements for API-enabled retail.
- The new mobile and social commerce paradigm - what it means for retailers in 2013
- Leveraging APIs to make the omni-channel vision a reality
- Optimizing data for interactions in a new world of omni-channel customer experiences